Extreme Ventures - Brighton Indoor Climbing Wall & Outdoor Rock Climbing Specialist
Extreme Ventures - Brighton Indoor Climbing Wall & Outdoor Rock Climbing Specialist

Privacy & Terms of Use

Extreme Ventures is committed to protecting the privacy of our users. Any information collected by us is collected lawfully and in accordance with the Data Protection Act.

 

This web site provides information to clients, potential clients and potential employees about the company and the professional services that we offer.

Personal information from users of this web site is only gathered when you complete a form and submit its content to us. Voluntary submissions may consist of requests for further information relating to the company and or the services that we offer.

 

The personal information that we collect will be held securely in accordance with our internal security policy and the law. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. This website takes reasonable precautions to protect our users' information. If you submit any sensitive information via the website, your personally identifiable information is reasonably protected.

 

Our website contains links to third party websites which may or may not be owned or operated by us. Extreme Ventures is not responsible for the privacy policies or content of third party web sites accessed via this site.

Extreme Ventures monitors this site's access log information, included within that is the IP address from which you are connecting. Extreme Ventures will not share this information with any third party companies.

Notification of Changes to our privacy policy we will be posted on this website. If you have any questions relating to our privacy policy, or wish to modify or delete any personally identifiable information that you have provided to us, please send an email to info@extremeventures.co.uk

By accessing this web site, you agree to the following terms and conditions and other applicable law. If you do not agree to be bound by these terms and conditions, please refrain from using this site.

 

All information and material provided on this web site is solely for illustrative purposes. It is not intended to and does not constitute any contractual or other commitment binding on Extreme Ventures nor shall such information be construed as an offer to enter into any business relationship with any visitor. Any contractual or other binding commitment subsequently entered into with Extreme Ventures shall be subject to separate terms and conditions as are subsequently agreed in writing by the parties.

 

HOW WILL WE COLLECT INFORMATION?

 

We will only collect personal information from you by specifically asking for it:-

 

  • When you write, telephone or email us to make an enquiry.
  • When you register with us to receive newsletters or email updates; and when you enter competitions run by us or take part in surveys or customer feedback.
  • When you make a booking with us over the telephone or via our internet booking facilities.

 

WHAT INFORMATION WILL WE COLLECT?

 

We may collect all or some of the following information relating to you or other parties on your booking:-

 

  • names and contact details (including your telephone number, email and postal address);
  • special requirements such as those relating to any disability or medical condition which may affect your chosen booking.
  • When you make a booking, you will be prompted to give credit/ debit card or other payment details to a third party payment processor, Stripe. Whilst it may feel like we are collecting this information, it is actually being collected by Stripe directly in order to take authorised payments for your booking and you should refer to their privacy policy for details about how it will be used by them. We however dsetroy any such information immediatly.

 

HOW WILL WE USE THE INFORMATION YOU GIVE US?

 

When we make your booking, we must use your information in the following ways:-

 

  • We will use the names and contact details of all people wh made the booking to pass on to the providers/instrcutors of the services making up your booking such as Instructors They need this information in order to contact if you if required and willl only be provided in the event for example yoou are late for your booking, they should folllow  thier own privacy policies beyond this and always advised never to share your contact information.
  • We will use the postal and/or email address you give us to send you booking confirmation documentation and to contact you after you have used the service you have booked with us to ask you to give feedback about it.
  • If you notify us of  any special requirements you have (such as those relating to any disability or medical condition), where appropriate and your specific consent, we will pass this information on to the instructor so that they can plan your requirements effectively. 
  • If you fail to provide us with this information, we may not be able to plan or confirm your booking.

 

WILL MY INFORMATION BE DISCLOSED TO THIRD PARTIES?

 

  • We will pass selected information to organisations who act as “data processors” on our behalf in order to provide you with our services. These functions include direct marketing, third party review services, administration, customer care, website hosting and the re-organisation/structuring/sale of our business. At present we do not utilise this type of service but may do so in the future.
  • These third parties have agreed to confidentiality obligations and to use any personal information we share with them or which they collect on our behalf solely for the purposes of providing their service to us.
  • We may also need to use your personal information to comply with a relevant legal or regulatory obligation that we have.
  • We will never share information about you with third parties for their own marketing purposes without your consent, although when you book with us you will have the opportunity to consent to receiving communications directly from the owner of the business or other service that you are booking.

 

WE’D LIKE TO STAY IN TOUCH

 

We value your custom and we would like to use your details to contact you from time to time with information about special offers, loyalty discounts, new services and forthcoming events or competitions. Receiving this information will allow you access to priority booking prices and to receive special offers for services similar to those you have previously enjoyed.

 

When we collect your name, postal and email address, we will ask you for your permission to make use of those details for the purposes of staying in touch on your consent form when you attend your activity.

 

Generally speaking, we will not use your information to contact you for marketing purposes unless you have given us your specific consent to do so, but there may be limited occasions where we contact you even though you have not given that consent. That may be because you have contacted us in the past to make an enquiry or enter a competition and we need to use your personal information to contact you for our legitimate interest as a commercial organisation.

 

In such cases, after full consideration of all relevant facts, we have concluded that using your data for the purposes of communicating with you without specific consent is a legitimate purpose, our communication with you is necessary for that purpose and that your individual interests do not override our legitimate interest in using this information. However, if at any time you would like us to stop communicating with you, you may click the unsubscribe link in our newslettters sent to you

 

Where you have given us specific permission to contact you for these purposes, you can change your mind and ask us not to stay in touch at any time by clicking the unsubscribe links provided.

 

WHAT OTHER RIGHTS DO YOU HAVE?

 

In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.

 

You may ask us in writing for a copy of the information we hold about you (for which we may charge a fee if your request is excessive) and in some circumstances to delete, rectify, block and the information we hold about you; to complete and restrict its use, and to port it to another organisation. You have the right to request additional information about the handling of your personal data and to object to the processing of your data in some circumstances. Where we have asked for consent to process your data, you may withdraw this consent. Please note that we may not be able to provide some of these services if your request requires disproportionate effort on our part and any information that we do hold may already have been destroyed in line with our data retention policy.

 

SECURITY AND RETENTION OF INFORMATION

 

We will take all necessary steps to make sure that the information we hold about you is kept secure at all times against unauthorised or unlawful loss or disclosure. We will retain it only for as long as it is needed for its original purpose or to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Any information no longer required will be deleted or disposed of confidentially and completely. We also have appropriate contractual obligations with our ‘data processors’ to ensure that they comply with the requirements of UK law. However, outside the European Economic Area, controls on data protection may not be as wide as the legal requirements in this country.

Errors and Omissions

In the event a product is listed or quoted at an incorrect price due to an error from our suppliers or publishers. We reserve the right to refuse any orders listed at the incorrect price. If your credit/debit card has been charged and we subsequently cancel your order, we will immediately issue a refund to your credit/debit card.

 

All the information, content, text, images, including but not limited to html code, photography and buttons is the property of Extreme Ventures and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent.

All trademarks, imagery and or copy used or referred to in this site are the property of their respective owners.

 

Links on this site may lead to services or sites not operated by Extreme Ventures. No judgment or warranty is made with respect to such other services or sites and Extreme Ventures takes no responsibility for such other sites or services.

 

A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.

This site is provided "as is" and Extreme Ventures expressly disclaims all warranties of any kind whether express or implied including the warranties of merchantability and fitness for a particular purpose.

In no event shall Extreme Ventures or any of its employees or contractors be liable for any damages whatsoever in connection with the information or material on this web site, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages.

Contact Details

07835528548

01732 446252

info@extremeventures.co.uk

Opening times

Office Opening Hours:

7 days a week

10:00 - 20:00

 

Outdoor Climbing Harrison Rocks:

Spring - Autumn 10:00 - 22:00

Winter 10:00 - 17:00

Open Public & Bank Holiday

 

Indoor Climbing Brighton:

Advanced Instructed Bookings available 7 days a week from 10:00 - 20:00

Closed Public & Bank Holidays

Freelance Staff Required

 

Locations:

 

Harrison Rocks, Groombridge Outdoor Climbing.

 

Brighton Indoor Climbing Wall Stanley Deason Leisure Centre.

 

Duration:

 

Start: Immediately

End: N/A

 

Freelance Staff required for mostly weekend work, occasional weekday work.

 

Description:

 

Are you looking for a great place to work in exciting, adventurous surroundings with excellent personal climbing on your doorstep!

 

Outdoor Climbing Instructors are based near Tunbridge Wells at Harrison Rocks.

 

Indoor Climbing instructors required at our indoor climbing wall in Brighton at the Stanley Deason Leisure Centre.

 

Requirements:

 

  • Outdoor Instructors: SPA or SSA
  • Indoor Instructors: CWA qualified staff
  • First Aid Qualified: Minimum 16 hours
  • Own Car required

Find out what our customers have to say and take a look at Extreme Ventures customer Feedback & Comments

 

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